Thank you for choosing chiccharmsss.com. We are committed to providing you with fast and reliable delivery services. Below are our shipping terms and related information, please read carefully before placing an order.
Order processing time
All orders will be processed and shipped within 1-3 business days (excluding weekends and holidays). During peak periods or promotions, processing time may be slightly longer. Processing time does not include shipping time. After shipment, you will receive a confirmation email with order tracking information.
Shipping method and time
We offer a variety of shipping options, including standard shipping, expedited shipping, and international shipping. The specific shipping time and cost depends on your selection and delivery address. Standard shipping: 5-7 business days.
Shipping cost
Shipping costs are calculated based on your shipping address and selected shipping method, and will be displayed at checkout. For customers whose order amount exceeds a certain amount, we may provide free standard shipping service (subject to promotions).
Order tracking
Once your order is shipped, we will send a confirmation message with tracking number by email. You can use this number to check the status of your package on our order tracking page or on the website of the corresponding courier.
International Shipping and Duties
We offer worldwide shipping services. Please note that international orders may incur import taxes, duties or other fees, which are borne by the recipient. The specific fees depend on the laws and regulations of your country. Please understand the customs policies and related fees of the destination before placing an order to ensure smooth customs clearance.
Shipping Delays
Although we try our best to ensure on-time delivery, sometimes shipping may be delayed due to uncontrollable factors such as bad weather, customs clearance delays, etc. We will do our best to help you follow up on the latest status of your order and coordinate with the shipping company to resolve it.
Wrong Address or Failure to Deliver
Please check your shipping address carefully when placing an order. If the package cannot be delivered due to an incorrect or incomplete address provided, we will not be responsible and may charge additional shipping fees for re-shipping.
Lost or Damaged Package
If your package is lost or damaged during transportation, please contact our customer service team immediately, we will coordinate with the shipping company to resolve it and provide you with reasonable compensation or re-shipment.
Contact Us
If you have any questions about our shipping policy, please contact us at:
Phone: 5202166518 Address:2860 E Capri Cir Apt 102 Mesa AZ 85204 Email: Parker@chiccharmsss.com
